Session: m-Government for Effective and Inclusive Public Services

Time: 
Thu, 2011-09-29 09:00 - 10:30

Concise Description:
Mobile access to the Internet is on the rise in both developed and developing countries. In OECD countries, "smartphones" and tablet PCs are opening up new ways of access to government services. But even lower-cost devices in developing countries are no barrier - provided that electronic government services are designed with multiple access channels in mind. Mobile government is an important area to consider not only because it allows for better and more efficient provision of public services. It also provides opportunities for greater inclusion through ICTs and can contribute to wider economic and social progress, e.g. in the context of the MDGs.

The OECD will present m-government research undertaken jointly with the ITU and UN DESA. Participants will discuss main findings in light of related Internet governance issues, e.g. provision of electronic services, access and infrastructure, privacy. Desired outputs include proposals on how governments and citizens can jointly leverage and innovate in the mobile Internet eco-system. Discussions will refer to the roles of new value chain participants and stakeholders in public services provision, e.g. telecommunications operators, 3rd party application developers and mobile content platforms.

From twitter...


janklasinc (Jan Klasinc)

RT @OECD_ICT: All speakers agree: m-government can empower women. But gender issues must be included already when designing services. #IGF11 #91

2 years 41 weeks ago

nisioiucodrin (Codrin Nisioiu)

RT @OECD: Mobile (m-)government for all, or just new digital divides? Share queries for OECD panel tomorrow http://t.co/z8O4PRlZ (pdf) #IGF11 #ws91

2 years 43 weeks ago

jhwordsmith (Julie Harris)

RT @OECD_ICT: All speakers agree: m-government can empower women. But gender issues must be included already when designing services. #IGF11 #91

2 years 43 weeks ago

OECD_ICT (OECD ICT)

All speakers agree: m-government can empower women. But gender issues must be included already when designing services. #IGF11 #91

2 years 43 weeks ago

DecTalk (Deconstruct)

RT @OECD_ICT: Mobile services - governments too often not ready, consulting little with (potential) users on their needs. @thackshaw #IGF11 #91

2 years 43 weeks ago

KHenthuZiasm (KH)

RT @OECD_ICT: Mobile services - governments too often not ready, consulting little with (potential) users on their needs. @thackshaw #IGF11 #91

2 years 43 weeks ago

OECD_ICT (OECD ICT)

Mobile services - governments too often not ready, consulting little with (potential) users on their needs. @thackshaw #IGF11 #91

2 years 43 weeks ago

DecTalk (Deconstruct)

RT @OECD_ICT: Getao:"Success of mobile money does not mean other services will automatically work on mobile platforms too." m-govt session at #IGF11 #91

2 years 43 weeks ago

OECD_ICT (OECD ICT)

SOS SMS alerts Filipino diplomatic services when/where overseas workers are being harassed. Chat Garcia from @apc_news #IGF11 #91

2 years 43 weeks ago

OECD_ICT (OECD ICT)

@ammr Agree on m-gov. Mobile provision of public services helps reach underserved or disadvantaged parts of population. #IGF11 #91

2 years 43 weeks ago